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Contact QuantiaFX Support

Our dedicated support team is available 24/7 to assist with all your inquiries, ensuring you get the help you need anytime.

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  • What is the difference between technical analysis and fundamental analysis?
    Technical analysis focuses on studying price movements and chart patterns to predict future market trends. In contrast, fundamental analysis evaluates an asset's intrinsic value by analyzing economic, financial, and qualitative factors. Both approaches can be complementary in trading decision-making.
  • What is trading?
    Trading is the practice of buying and selling financial instruments such as stocks, currencies, or commodities to generate short-term profits. It relies on market analysis and specific strategies to identify investment opportunities.
  • Is it possible to make a living from trading?
    Yes, it is possible to make a living from trading, but it requires education, experience, discipline, and solid risk management. It is important to have realistic expectations and understand that trading carries inherent risks. Many professional traders have spent years studying and practicing to achieve consistent results.
  • What is Japanese candlestick analysis?
    Japanese candlesticks are a graphical tool that represents the price movement of an asset over a specific period. Each candlestick shows the opening, closing, high, and low prices within that timeframe. Analyzing candlestick patterns can help traders identify potential market trend changes.
  • What is a broker, and why is it important to choose a regulated one?
    A broker is an entity or individual that acts as an intermediary between traders and the market, executing buy and sell orders. Choosing a regulated broker is crucial because it provides greater investor protection and ensures compliance with operational standards.
  • What is a demo account, and why should I use one?
    A demo account is a trading account that simulates real market conditions but uses virtual money. It is a valuable tool for traders, especially beginners, to practice strategies and gain experience without risking real capital. It also helps in getting familiar with the trading platform.
  • How much money do I need to start trading?
    The capital required to start trading varies depending on the market and strategy. Some brokers allow accounts with as little as $200, but with lower capital, profits and risk management options are also limited. It is recommended to invest an amount you can afford to lose without financial strain.
  • What is leverage in trading?
    Leverage allows traders to control a larger market position with a smaller amount of their own capital. While it can amplify profits, it also increases the risk of losses, making proper risk management essential.
  • What is a stop loss, and why is it important?
    A stop loss is an order placed with a broker to sell an asset when it reaches a specific price, limiting potential losses. It is a key risk management tool that helps protect traders from adverse market movements.
  • What is risk management in trading?
    Risk management involves identifying, assessing, and mitigating risks associated with trading. This includes setting loss limits, diversifying investments, and using tools like stop losses to protect capital. Effective risk management is crucial for long-term trading success.
  • Are there any maximum amounts for deposits and withdrawals?
    No. There are no maximum limits on deposits or withdrawals. Please keep in mind you can not withdraw more than your account balance. For transactions over 10,000 USD additional documents may be required.
  • Which deposit methods are available?
    QuantiaFX currently offers a variety of payment methods for you to choose based on your country. You can always make a deposit via credit card or cryptocurrency.
  • How long does it take to withdraw?
    Withdrawing funds from your trading account is designed to be straightforward and efficient. To ensure a smooth process, it’s important to understand how withdrawals are processed, the timing involved, and the requirements for a successful withdrawal request. Typically, withdrawals are processed within 24-48 business hours from the time the request is submitted in our Client Portal.
  • Does QuantiaFX charge any fees for deposits and withdrawals?
    No, QuantiaFX does not charge our clients any fees when they choose to fund or withdraw from their trading account.
  • How can make the deposit in my trading account?
    When logged into your QuantiaFX accounts you will need to click on the Transactions option from the Traders Menu on the left side of the screen. Select the account you wish to deposit into from the dropdown menu if you have more than one trading account. Enter the amount you wish to deposit, or Other to manually enter an amount. Choose your preferred deposit method and follow the instructions onscreen to complete your transaction.
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Ready to Trade Like a Pro?

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CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 68% of retail investor accounts lose money when trading CFDs with QuantiaFX. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Regulated by the  

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Financial Services Authority (FSA) St. Vincent and Grenadines 254173 LLC 2019

Regulated by the  

Vanuatu

Financial Service Commission of the Republic of Vanuatu under registration number 990123

QuantiaFX
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​You must be at least 18 years old, or of legal age as defined by your country, to register an account with QuantiaFX. By registering, you confirm that you are doing so voluntarily, without solicitation from QuantiaFX.

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Risk Warning

Leveraged trading in foreign currency contracts, contracts for difference or other off-exchange products carries a high level of risk and may not be suitable for everyone. Before trading, you are strongly advised to read and ensure that you understand the relevant risk disclosures. There is a substantial risk that you may lose all of your initial investment. We advise you to consider whether trading leveraged products is appropriate for you in light of your own personal circumstances. We recommend that you seek independent financial advice and ensure that you fully understand all risks involved before trading.

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Legal Information

QuantiaFX is a trading name of Balmar LLC, which is incorporated in St Vincent and the Grenadines, number 254173 BC 2019 by the Registrar of International Business Companies, and whose address is Suite 305, Griffith Corporate Centre, PO Box 1510, Beachmont Kingstown, St Vincent and the Grenadines.

Balmar Pty Limited trading as QuantiaFX, is a registered Vanuatu company and is regulated by the Financial Service Commission of the Republic of Vanuatu under registration number 990123.

All clients of QuantiaFX are protected under insurance coverage provided by Marsh Insurance, a global insurance brokerage, with claims eligibility up to US$1,000,000 per account.

To view the insurance certificate, please click here.

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Restricted Jurisdictions

We do not establish accounts to residents of certain jurisdictions including Democratic Republic of Congo, Eritrea, Iran, Democratic People’s Republic of Korea, Libyan Arab Jamahiriya, Somalia, Sudan, Syrian Arab Republic, Israel, United States (and US reportable persons) or any particular country or jurisdiction where such distribution or use would be contrary to local law or regulation.

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Please review the company policies and legal documents here.
For complaints please email us at compliance@quantiafx.com​

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